Chapter 3
How to Find Customers for a Travel Agency
Where new travellers actually come from and how to build a steady mix instead of relying on one channel.
Most travel agencies get bookings from a handful of channels: referrals, repeat clients, local visibility, social and search. The trick is knowing which mix fits your business and which channel deserves more of your time this quarter.
Inside this chapter: a channel scoring framework, a referral system and the calendar habits that keep enquiries coming in.
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